Terms of Service

1. Acceptance of Terms

Welcome to Pepperlytics. These Terms of Service ("Terms") govern your use of our QR code generation and link tracking service, including our website and application (collectively, the "Service"), operated by Pepperlytics ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

2. Description of Service

Pepperlytics provides a platform for creating trackable QR codes and links, monitoring their performance, and measuring content marketing ROI. Our Service includes:

• QR code generation with custom branding
• Link tracking and analytics
• Integration with third-party platforms (Calendly, YouTube, etc.)
• Performance dashboards and reporting
• Conversion tracking and attribution

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account

3.2 Account Restrictions

You may not:

• Create multiple accounts to evade restrictions
• Share your account with others
• Use automated tools to create accounts
• Impersonate others or provide false identity information

4. Acceptable Use

4.1 Permitted Uses

You may use our Service for lawful business and personal purposes, including:

• Creating QR codes for marketing materials
• Tracking performance of content marketing campaigns
• Measuring ROI from various marketing channels
• Integrating with legitimate third-party platforms

4.2 Prohibited Uses

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Distribute malware, viruses, or harmful content
• Engage in spam, phishing, or fraudulent activities
• Create content that is illegal, harmful, or offensive
• Infringe on intellectual property rights
• Attempt to reverse engineer or hack our Service
• Overload our systems or interfere with Service operation
• Create misleading or deceptive QR codes or links

5. Content and Data

5.1 Your Content

You retain ownership of content you submit to our Service ("Your Content"). By using our Service, you grant us a limited license to use, store, and process Your Content to provide our Service.

5.2 Content Responsibility

You are solely responsible for Your Content and warrant that:

• You own or have the right to use Your Content
• Your Content does not violate these Terms or applicable laws
• Your Content does not infringe on third-party rights

5.3 Data Backup

While we maintain backups of our systems, you are responsible for maintaining your own backups of important data and content.

6. Payment Terms

6.1 Subscription Plans

Our Service offers various subscription plans with different features and pricing. By subscribing, you agree to pay the applicable fees.

6.2 Payment Processing

Payments are processed through our third-party payment processor (Stripe). You agree to:

• Provide accurate billing information
• Authorize recurring charges for subscription plans
• Update payment information as needed
• Pay all applicable taxes and fees

6.3 Refunds and Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial periods.

6.4 Price Changes

We reserve the right to modify pricing with 30 days' notice. Existing subscribers will be grandfathered at their current rate for the remainder of their current billing period.

7. Third-Party Integrations

Our Service integrates with third-party platforms (such as Calendly and YouTube). These integrations are subject to the terms and policies of those platforms. We are not responsible for the availability, functionality, or policies of third-party services.

You are responsible for maintaining valid accounts and permissions with integrated third-party services.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

9. Intellectual Property

9.1 Our Rights

The Service, including its software, design, text, graphics, and other content (excluding Your Content), is owned by us and protected by intellectual property laws.

9.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our Service in accordance with these Terms.

9.3 Feedback

Any feedback, suggestions, or improvements you provide about our Service may be used by us without restriction or compensation.

10. Service Availability

10.1 Uptime

While we strive to maintain high availability, we do not guarantee uninterrupted access to our Service. We may experience downtime for maintenance, updates, or unforeseen issues.

10.2 Service Changes

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with reasonable notice.

11. Termination

11.1 Termination by You

You may terminate your account at any time by canceling your subscription and deleting your account through our Service.

11.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in prohibited activities. We will provide notice when possible.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. Your data may be deleted after a reasonable grace period.

12. Disclaimers and Limitations

12.1 Service Disclaimer

OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of our Service or violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our Service and supersede all prior and contemporaneous agreements and understandings.