Privacy Policy

1. Introduction

Welcome to Pepperlytics ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation and link tracking service, including our website and application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Information: Additional details you choose to provide in your profile
• Content: URLs, titles, and descriptions for your trackable links and QR codes
• Payment Information: Billing details processed securely through our payment partners

2.2 Information We Collect Automatically

• Usage Data: How you interact with our Service, including clicks, page views, and feature usage
• Device Information: IP address, browser type, operating system, and device identifiers
• Analytics Data: Performance metrics for your QR codes and trackable links
• Location Data: General geographic location based on IP address

2.3 Third-Party Integrations

When you connect third-party services (such as Calendly or YouTube), we collect:

• Authentication tokens and refresh tokens
• Account information from connected services
• Data necessary to provide integration features

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Service
• Generate QR codes and track link performance
• Process payments and manage subscriptions
• Send you technical notices and support messages
• Respond to your inquiries and provide customer support
• Improve and develop new features for our Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect our rights

4. Google API Services and Limited Use

Pepperlytics' use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, we use Google APIs to:

• Access your YouTube channel information and video data (with your consent)
• Display your videos within our Service for link tracking purposes
• Provide analytics on how your YouTube content drives traffic and conversions

We do not use Google user data for any purposes beyond providing our stated functionality.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Service:

• Authentication: Clerk for user authentication and management
• Database: Supabase for data storage and management
• Analytics: PostHog for usage analytics and insights
• Payments: Stripe for payment processing
• Customer Support: Crisp for customer communication

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@pepperlytics.com.

8. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or through our Service.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: